Information submitted through the website
When you use a contact or proposal form, the submitted fields may include your name, organization, work contact details, buyer type, destination, dates, group size, transportation status, itinerary information, general accessibility or mobility considerations, operational notes, and response preference. Do not submit payment-card data, passport or identity-document information, sensitive medical details, or other information not needed for an inquiry.
How inquiry information is used
Hometown Advantage uses inquiry information to respond, assess fit and feasibility, clarify the requested service, prepare or discuss a proposal, communicate about the inquiry, and maintain appropriate business records. Information is not collected through this site for instant booking, ecommerce, public pricing, or user accounts.
Basin form processing
The active Contact form posts to Basin, a third-party form-processing provider. Basin receives and processes submitted information so it can be delivered to Hometown Advantage. Basin’s own terms and privacy practices also apply when its service processes a submission.
Analytics and cookies
No website analytics platform, advertising pixel, session replay, marketing cookie, or behavioral advertising integration is enabled in the current website implementation. Essential infrastructure may still create routine server or security logs outside the page code.
Sharing and service providers
Inquiry information may be handled by service providers needed to operate communications and form delivery, including Basin for the active Contact form. Information may also be discussed with a prospective transportation or program partner when necessary to evaluate a request, when necessary to evaluate and fulfill your request.
Retention
Hometown Advantage retains inquiry information only as long as reasonably needed for the inquiry, business records, legal obligations, dispute prevention, and related operational purposes.
Access, correction, and deletion questions
To ask about personal information submitted through this website, email hello@hometownadvantage.com or use the Contact page. Verification may be required before acting on a request.
Children and sensitive information
This is a B2B website for professional tour operators and group planners, not a service directed to children. Do not submit information about a child or sensitive participant information through the forms.
Changes and effective date
We may update this policy as our website and operating practices change. Material updates will be reflected on this page.